REFP: VOIP PHONE SYSTEM
as a SERVICE
BID DEADLINE: Friday, January 30, 2009 at NOON (PST)
RFP: A VOIP TELEPHONE SYSTEM as a SERVICE
- We are seeking a VOIP telephone system as an erate billable service
- We are seeking a single system, for two schools connected by a single-mode fiber-optic line. (The schools are approximately one-half mile apart.) The schools are the Main School and the Middle School.
- a system installed in a single cabinet or sets of cabinets
- with a telephone card cabinet wired for 100+ ports expandable to 200 ports) - 20 or so for the Middle School and 80 or so for the main School
- a way to handle the school's analog 16-port digital ports for fax machines and emergencycalls
- a voicemail unit
- the PBX and the voicemail unit should have a GUI interface
- training for operator use and administrator use
- the ability to make 911 calls from any location in the network and for that call to be identified appropriately consistent with current Washington State laws
- ability to integrate computers with the phone system including, but not limited to, the ability to power-dial a number from the PC screen
OPTIONAL COMPONENTS
The following items are NOT a part of the eRate bid. They MAY be purchased separately by the District. We want your prices on these items, but these prices ARE NOT to be included with the main bid. Instead they are to be seen as optional components that may be purchased on a separate bid.TELEPHONE SETS
- 1 - executive digital set with a visual display and one-key transfer
- 23 - digital phone sets with a small display
- 64 - single line phone sets
- 6 - portable, wireless phone sets NOTE: preference will be given to a system that work with our present sets, which are Coral Tadreran headsets. We realize that this may be impossible.
- Voice-mail unit should be integrated with the PBX system
- Preferably it should be from same manufacturer as the PBX system
- All phones must have a visual indication that a message is waiting.
- All phones should be able to retrieve a message from a keyset by pressing a message key
- Users should be able to leave and retrieve messages by dialing an extension number after having reached the automated attendant.
- The voice-mail unit
OTHER OPTIONS
- and a 24 channel T-1 digital trunk card
- as an option, we would like to consider 8 - remote set that are accessed via the PBX system
DETERMINING FACTORS FOR AWARDING THIS CONTRACT
- The technical evaluation of the proposal, including feasibility.
- The details of the exact feature set proposed.
- Cost (both initial and sustained, for annual services as well as for one-time district costs up-front)
- Demonstrated reliability of the proposed system
- The vendor's ability to deliver these services in a timely manner.
- The reputation of firm in both performance and service
- Vendor must certify in writing that they are not listed on the Federal Excluded Parties Listing Systems (EPLA) and excluded from working with government contracts or subcontracts.
- The commitment of the vendor to work through the FCC eRate program
- Other Services Provided
Equally important is a vendor evaluation based upon vendor reputation, service and support resources, knowledge of USF policies and procedures, knowledge of State policies and procedures, etc.
BIDDER QUALIFICATIONS
The proposer must be an established Distributor in business for at least five years, and shall provide a labor and parts warranty on all hardware and software for a period of at least one year from date of signed customer acceptance of the equipment.PROCESS FOR RFP SUBMISSION
The following procedure should be followed for responding to this RFP:- Price quote(s) for any recommended configuration.
- Evidence that the product line meets the determining factors for awarding of the contract must be submitted with quotes.
- Prices must be guaranteed up to 300 days from the date of contract award. The Wellpinit School District reserves the right to order the equipment anytime during that time period in their efforts to maximize the availability of Universal Service Funds.
- Vendor must work through the Federal eRATE System, the Universal Service Fund, in order to obtain the Federal Portion of the cost pf the project.
- All service contracts are to begin once the installation is completed.
- All bills are to be paid when services are satisfactorily completed.
|
Product/Service
Description |
Included in Monthly Rate (Yes or No) |
Additional Monthly Charge |
|
Monthly
Rate for Basic VoIP Services |
__________________________ |
|
|
Indicate
status of each service listed: |
|
|
|
Unlimited
local and long distance calling |
___________ |
______________ |
|
Unlimited
inbound calls |
___________ |
______________ |
|
Caller
ID, Call waiting, Call Forward |
___________ |
______________ |
|
Message
waiting indicator |
___________ |
______________ |
|
Last
Number Redialed |
___________ |
______________ |
|
Direct
inward dial (DID) and outward (DOD) |
___________ |
______________ |
|
VoiceMail |
___________ |
______________ |
|
Local
number portability |
___________ |
______________ |
|
Blacklist/whitelist dialing |
___________ |
______________ |
|
Hunt
Groups |
___________ |
______________ |
|
Minutes
of local outbound calling? ____________ |
||
|
Auto-attendant/dial-by-name/dial-by-name/
dial-by-extension directory |
|
|
|
|
___________ |
______________ |
|
Online
interface |
___________ |
______________ |
|
Station-to-station
dialing (4-digit dial) |
___________ |
______________ |
|
Bridged
line appearance |
___________ |
______________ |
|
Call
hold, Call transfer |
___________ |
______________ |
|
Distinctive
ring, Last call return |
___________ |
______________ |
|
Speed
dialing |
___________ |
______________ |
|
Ad
hoc 3 or 4-way conference calling |
___________ |
______________ |
|
Automatic
call distribution |
___________ |
______________ |
|
Caller
ID block/unblock |
___________ |
______________ |
|
List
any additional services: |
___________ |
______________ |
|
Additional
one-time charges (list services and charges): |
|
|
|
Cost of
telephone handsets for system (non-E-rate eligible) |
||
IMPORTANT NOTE I - The purchase of this item is dependent upon the Wellpinit School District receiving approval through the Federal eRate program. No purchase will be approved before such approval is received and no purchase will be made without such approval.
IMPORTANT NOTE II - The Wellpinit School District reserves the right to reject aspects of any and all bids, if it should prove too cumbersome or too costly for our needs.
IMPORTANT NOTE III - Please break down your bid into components. Price each component separately. We may not obtain funding for all options on the system.
IMPORTANT NOTE IV - The Wellpinit School District reserves the right to modify the components of the bid based upon feedback and advice from the vendor and form outside consultants. Features that prove too expensive will be dropped from the bid.
WE ANTICIPATE AN PROVISIONAL AWARD SHORTLY THEREAFTER
All bids and ancillary materials should be either :
- emailed to:
Magne Kristiansen / Technology Director
magne@wellpinit.wednet.edu
- FAXED to Magne Kristiansen / Technology Director
Wellpinit SD 49
at fax number: 509.258.7378
- or sent by mail/courier to:
Magne Kristiansen / Technology Director
Wellpinit SD 49
PO Box 390
3960 Ford-Wellpinit Road
Wellpinit WA 99040
Magne Kristiansen / Technology Director of the Wellpini SD
magne@wellpinit.wednet.edu
