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Wellpinit
Wellpinit
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Monday November 23, 2009    3:13 AM
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ERATE RFP: VOIP PHONE SYSTEM as a SERVICE for YEAR 2009-10
 

REFP: VOIP PHONE SYSTEM
as a SERVICE

BID DEADLINE: Friday, January 30, 2009 at NOON (PST)


  • RFP: specifications for the VOIP System
  • Determining factors in awarding the contract
  • Bidder Qualifications
  • The Process for RFP submissions


    RFP: A VOIP TELEPHONE SYSTEM as a SERVICE

    • We are seeking a VOIP telephone system as an erate billable service
    • We are seeking a single system, for two schools connected by a single-mode fiber-optic line. (The schools are approximately one-half mile apart.) The schools are the Main School and the Middle School.
    The core of the Telephone System should consist of:
    • a system installed in a single cabinet or sets of cabinets
    • with a telephone card cabinet wired for 100+ ports expandable to 200 ports) - 20 or so for the Middle School and 80 or so for the main School
    • a way to handle the school's analog 16-port digital ports for fax machines and emergencycalls
    • a voicemail unit
    • the PBX and the voicemail unit should have a GUI interface
    • training for operator use and administrator use
    • the ability to make 911 calls from any location in the network and for that call to be identified appropriately consistent with current Washington State laws
    • ability to integrate computers with the phone system including, but not limited to, the ability to power-dial a number from the PC screen

    OPTIONAL COMPONENTS

    The following items are NOT a part of the eRate bid. They MAY be purchased separately by the District. We want your prices on these items, but these prices ARE NOT to be included with the main bid. Instead they are to be seen as optional components that may be purchased on a separate bid.

    TELEPHONE SETS

    • 1 - executive digital set with a visual display and one-key transfer
    • 23 - digital phone sets with a small display
    • 64 - single line phone sets
    • 6 - portable, wireless phone sets
    • NOTE: preference will be given to a system that work with our present sets, which are Coral Tadreran headsets. We realize that this may be impossible.
    An INTEGRATED VOICE-MAIL UNIT
    • Voice-mail unit should be integrated with the PBX system
    • Preferably it should be from same manufacturer as the PBX system
    • All phones must have a visual indication that a message is waiting.
    • All phones should be able to retrieve a message from a keyset by pressing a message key
    • Users should be able to leave and retrieve messages by dialing an extension number after having reached the automated attendant.
    • The voice-mail unit
    REMOTE ACCESS CAPABILITIES
    • users should be able to call in from a modem-equipped PC at home or on the road and enter the extension number of the modem equipped PC at the school to access files.
    • The exact details of how to integrate this with our network is to be presented by the vendor.

    OTHER OPTIONS

    • and a 24 channel T-1 digital trunk card
    • as an option, we would like to consider 8 - remote set that are accessed via the PBX system
    NOTE 1 - Please provide pricing in the form of monthly rates for services provided. Bids will include costs of installation, maintenance for three (3) years of service. The Wellpinit School District reserve the right to reject any and all features of any and all bids, if it should prove too cumbersome or too costly for our foreseeable needs.



    DETERMINING FACTORS FOR AWARDING THIS CONTRACT

    • The technical evaluation of the proposal, including feasibility.
    • The details of the exact feature set proposed.
    • Cost (both initial and sustained, for annual services as well as for one-time district costs up-front)
    • Demonstrated reliability of the proposed system
    • The vendor's ability to deliver these services in a timely manner.
    • The reputation of firm in both performance and service
    • Vendor must certify in writing that they are not listed on the Federal Excluded Parties Listing Systems (EPLA) and excluded from working with government contracts or subcontracts.
    • The commitment of the vendor to work through the FCC eRate program
    • Other Services Provided
    Please note that Wellpinit School District will select the vendor based upon the best overall solution and value, and is not obligated to select the lowest price bidder.

    Equally important is a vendor evaluation based upon vendor reputation, service and support resources, knowledge of USF policies and procedures, knowledge of State policies and procedures, etc.


    BIDDER QUALIFICATIONS

    The proposer must be an established Distributor in business for at least five years, and shall provide a labor and parts warranty on all hardware and software for a period of at least one year from date of signed customer acceptance of the equipment.


    PROCESS FOR RFP SUBMISSION

    The following procedure should be followed for responding to this RFP:
    • Price quote(s) for any recommended configuration.
    • Evidence that the product line meets the determining factors for awarding of the contract must be submitted with quotes.
    • Prices must be guaranteed up to 300 days from the date of contract award. The Wellpinit School District reserves the right to order the equipment anytime during that time period in their efforts to maximize the availability of Universal Service Funds.
    • Vendor must work through the Federal eRATE System, the Universal Service Fund, in order to obtain the Federal Portion of the cost pf the project.
    • All service contracts are to begin once the installation is completed.
    • All bills are to be paid when services are satisfactorily completed.
    Please fill out, to the best of your ability, the following worksheet.

    Product/Service Description

    Included in Monthly Rate (Yes or No)

    Additional Monthly Charge

    Monthly Rate for Basic VoIP Services

    __________________________

     

    Indicate status of each service listed:

     

     

     

    Unlimited local and long distance calling

    ___________

    ______________

    Unlimited inbound calls

    ___________

    ______________

    Caller ID, Call waiting, Call Forward

    ___________

    ______________

    Message waiting indicator

    ___________

    ______________

    Last Number Redialed

    ___________

    ______________

    Direct inward dial (DID) and outward (DOD)

    ___________

    ______________

    VoiceMail

    ___________

    ______________

    Local number portability

    ___________

    ______________

    Blacklist/whitelist dialing

    ___________

    ______________

    Hunt Groups

    ___________

    ______________

    Minutes of local outbound calling?            ____________

    Auto-attendant/dial-by-name/dial-by-name/ dial-by-extension directory

     

     

     

    ___________

    ______________

    Online interface

    ___________

    ______________

    Station-to-station dialing (4-digit dial)

    ___________

    ______________

    Bridged line appearance

    ___________

    ______________

    Call hold, Call transfer

    ___________

    ______________

    Distinctive ring, Last call return

    ___________

    ______________

    Speed dialing

    ___________

    ______________

    Ad hoc 3 or 4-way conference calling

    ___________

    ______________

    Automatic call distribution

    ___________

    ______________

    Caller ID block/unblock

    ___________

    ______________

    List any additional services:

     

     

     

    ___________

    ______________

    Additional one-time charges (list services and charges):

     

     

     

     

     

     

    Cost of telephone handsets for system (non-E-rate eligible)       

     



    IMPORTANT NOTE I - The purchase of this item is dependent upon the Wellpinit School District receiving approval through the Federal eRate program. No purchase will be approved before such approval is received and no purchase will be made without such approval.

    IMPORTANT NOTE II - The Wellpinit School District reserves the right to reject aspects of any and all bids, if it should prove too cumbersome or too costly for our needs.

    IMPORTANT NOTE III - Please break down your bid into components. Price each component separately. We may not obtain funding for all options on the system.

    IMPORTANT NOTE IV - The Wellpinit School District reserves the right to modify the components of the bid based upon feedback and advice from the vendor and form outside consultants. Features that prove too expensive will be dropped from the bid.



    BID DEADLINE: Friday, January 30, 2009 at NOON (PST)
    WE ANTICIPATE AN PROVISIONAL AWARD SHORTLY THEREAFTER

    All bids and ancillary materials should be either :
    • emailed to:
      Magne Kristiansen / Technology Director
      magne@wellpinit.wednet.edu

    • FAXED to Magne Kristiansen / Technology Director
      Wellpinit SD 49
      at fax number: 509.258.7378

    • or sent by mail/courier to:
      Magne Kristiansen / Technology Director
      Wellpinit SD 49
      PO Box 390
      3960 Ford-Wellpinit Road
      Wellpinit WA 99040
    For further information regarding this bid, please contact
    Magne Kristiansen / Technology Director of the Wellpini SD
    magne@wellpinit.wednet.edu






    Last Updated
    December 22, 2008
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    The Wellpinit School District serves all students on the Spokane Indian Reservation.
    Our student body of 570 enjoys one of the most technologically advanced schools in Eastern Washington.
    We take pride in keeping our students up to date with the latest advancements in education and technology.
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    6270 Ford-Wellpinit Road, Wellpinit WA 99040 (509) 258-4535
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